LiveChat

LiveChat

CRM & Customer Data PlatformsVerified SaaS

Enterprise live chat software and customer service platform with real-time visitor tracking and sales routing.

Technical Overview & Architecture

LiveChat is an enterprise-grade customer messaging platform that powers real-time sales and support conversations for over 37,000 businesses in 150 countries. Featuring real-time visitor sneak-peeks (see what visitors type before sending), canned responses, targeted chat invitations, and multi-channel messaging (Facebook, WhatsApp, SMS, Web), LiveChat drives conversions.

Pricing Breakdown

Transparent tiers and feature allotments for engineering teams.

USD Billing

Starter

$20
  • 60-day chat history
  • Basic reporting
  • Ticketing module
Most Popular

Team

$41
  • Unlimited chat history
  • Agent groups & routing
  • File sharing & tagging

Business

$59
  • Staffing prediction
  • First-in-queue phone support
  • Advanced security

Compare LiveChat Against Alternatives

See how LiveChat stacks up against competitor tools across speed, APIs, and pricing.

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