Heap: Automatically capture every user interaction for powerful insights.
Technical Overview & Architecture
Heap is a comprehensive analytics platform designed to automatically capture every user interaction within a web or mobile application. Its core architecture is built around an event-based model that requires no manual tracking code, allowing developers to retroactively analyze user behavior without prior instrumentation. This makes it particularly valuable for product managers, data analysts, and engineers who need to understand user engagement and optimize user experience. Heap supports a wide range of SDKs and integrations, including JavaScript, iOS, Android, and React Native, making it versatile for different development environments. It also provides APIs for custom data integrations and supports protocols like REST for data export and import. The platform's target audience includes engineering teams focused on product development, growth, and user experience optimization, providing them with the tools to make data-driven decisions without the overhead of manual event tracking.
Pricing Breakdown
Transparent tiers and feature allotments for engineering teams.
Free
- Basic analytics
- Up to 10k sessions/month
- Standard support
Growth
- Advanced analytics
- Up to 300k sessions/month
- Priority support
- Data export
Pro
- Unlimited sessions
- Dedicated success manager
- Custom integrations
- Advanced security features
Compare Heap Against Alternatives
See how Heap stacks up against competitor tools across speed, APIs, and pricing.