Unified observability platform combining log management, uptime monitoring, and incident automation on ClickHouse.
Technical Overview & Architecture
Better Stack (the merger of Better Uptime and Logtail) is an observability and incident-response platform built on a ClickHouse-backed telemetry pipeline that ingests logs, metrics, and traces at scale while keeping query latency low even across terabytes of data. The platform centers on three tightly integrated pillars: Logs (structured/unstructured log ingestion with SQL-based querying), Uptime & Synthetic Monitoring (HTTP, TCP, ping, SSL, and heartbeat checks), and Incident Management (on-call scheduling, escalation policies, and automated alerting). A core differentiator is its Terraform provider and REST API, letting teams codify monitors, alert rules, on-call rotations, and status pages as infrastructure-as-code, which effectively turns incident response workflows into automatable, version-controlled pipelines rather than manual dashboard configuration. Engineering teams use Better Stack to replace stacks that would otherwise require separately licensed tools like Datadog, PagerDuty, and Statuspage. It ships native SDKs and log shippers for Node.js, Python, Ruby, Go, Java, PHP, and Docker, plus first-class OpenTelemetry (OTLP) ingestion, Vector.dev pipeline compatibility, and Fluent Bit/Fluentd integrations for log forwarding from Kubernetes, ECS, or bare-metal fleets. Alerting integrates with Slack, Microsoft Teams, Opsgenie-style escalation chains, and webhooks, enabling automated remediation workflows (e.g., auto-creating Jira tickets, triggering runbooks, or invoking webhooks on incident state changes). The target audience is backend/SRE/platform engineering teams at startups through mid-market companies who want a single pane of glass for logs, uptime, and on-call without the cost and complexity of enterprise observability suites like Splunk or Datadog. Its SQL-native log querying (ClickHouse under the hood) appeals to engineers who prefer writing SELECT/WHERE clauses over proprietary query DSLs.
Pricing Breakdown
Transparent tiers and feature allotments for engineering teams.
Free
- 1GB/day log ingestion, 3-day retention
- 10 uptime monitors, 3-minute checks
- 1 status page
- Basic email/Slack alerting
- 1 on-call responder
Freelancer
- Up to 30GB log ingestion
- 50 uptime monitors, 30s checks
- On-call scheduling & escalation policies
- 5 status pages
- SMS/phone/Slack/Teams alerting
Small Business
- Up to 100GB log ingestion, 30-day retention
- Unlimited uptime monitors
- Advanced escalation & rotation policies
- Team collaboration & audit logs
- Terraform provider access
Startup
- Usage-based scaling beyond 300GB logs
- SSO/SAML
- Custom retention policies
- Priority support & SLAs
- Multi-region monitoring nodes
Enterprise
- Dedicated ClickHouse clusters/data residency
- Custom log retention & compliance (SOC2/HIPAA)
- Dedicated account manager
- Volume-discounted usage pricing
- Custom SSO/SCIM provisioning
Compare Better Stack Against Alternatives
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